Privacy Policy & Website Disclaimer

Disclaimer

The We Get It website provides access to information about topics such as nutrition and exercise, which may help support cancer patients through their treatment and beyond. The We Get It team has used reasonable care and skill in compiling the content of this website, but such content is provided for information only and is not intended to be a substitute for professional medical advice, diagnosis, prognosis or treatment and it should therefore not be relied on. We Get It doesn’t provide any warranty or guarantee as to the accuracy of any information on this website and will not be held responsible for the results of any decisions taken by you, resulting from the use of or reliance on the information herein provided, including (but not limited to) your choice to seek or not to seek professional medical advice. You should not disregard the advice of your physician or other qualified health professional because of any information you read on the We Get It website.

The information on the We Get It website is there to support anyone living with, or in remission from, cancer. However, our content is not provided or reviewed by doctors and is therefore not a substitute for professional medical advice, diagnosis, image interpretation or treatment, and therefore should not be relied on. If you have a medical question, get in touch with your physician or other qualified health professionals in charge of your care. Never disregard professional medical advice or delay in seeking it because of something you have read on this We Get It website.

Privacy Policy

This privacy notice tells you what to expect when We Get It collects personal information. It applies to information we collect about:

visitors to our website;
event bookings;
subscribers to our newsletter;
people who use services provided by our team, eg who book a personal consultation or attend a group session;

This may include:

basic details such as name, address and contact details;
details of contact we have had with you such as referrals;
bank details for events.

We review our privacy policy regularly. The last review was March 2021.

What we do

We Get It provides information and support to people affected by cancer. This includes both face-to-face support in the form of meet-ups, workshops and other events, and digital support through online information and email.

How we obtain your personal data
Information provided by you

You provide us with personal data in the following ways:

By completing a contact form on our website;
By completing one of our member forms electronically;
By telephone with a WGI team member;
Through email, over the telephone or by post;
Through our third-party events booking system, Eventbrite;
By using credit card and online payment.

We use this information to provide you with the services we provide. This means that the legal basis of our holding your personal data is for legitimate interest.

How we use your personal data

We act as a data controller for use of your personal data to provide support and information. We also act as a controller and processor regarding the processing of your data from third parties Eventbrite.

We undertake to protect your personal data, including any health and contact details, in a manner which is consistent with the requirements of the General Data Protection Regulation (GDPR) concerning data protection.

We store information sent to us by email or via our website contact form for up to one year. You may ask us to delete this information sooner by writing to us at together@wegetit.org.uk. We never store financial information.

We use the third party provider, Mailchimp, to manage our newsletter requests and store your contact information via them if you have subscribed to our newsletter. You can unsubscribe at any time via the link that is always on the bottom of the emails.

Where you contact us with a specific question or request for information, we will pass your enquiry, including your contact details, on to the appropriate member of the We Get It team. These team members are all independent professional with their own regulating bodies and codes of conduct. Whilst they will be acting for We Get It, they have committed to handle your data in accordance with GDPR and will not share or store your data.

Except for the storage and processing provided by Mailchimp and Eventbrite, we never share your information with external third parties.

Visitors to our website

We use a third party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website. If we do want to collect personally identifiable information through our website, we will be up front about this. We will make it clear when we collect personal information and will explain what we intend to do with it.

Use of cookies: You can read more about how we use cookies below.

This privacy notice does not cover any links within our site linking to other websites. We encourage you to read the privacy statements on the other websites you visit.

Contact forms from our website

When you complete a contact form on our website, we may store your name and email address on our web server.

Member information forms

When you complete a member form we will store this information in our database, Podio, which is provided by Citrix. You can view their legal info and privacy policy here. When you complete a member form you will be asked specifically to consent to us storing and using your data to help provide any We Get It services. We are not able to provide services to individuals who are note prepared to provide this information.

E-newsletter

We use a third party provider, Mailchimp.com, to deliver occasional news emails. We gather statistics around email opening and clicks using industry standard technologies to help us monitor and improve our e-newsletter. When people subscribe to our newsletter, they can unsubscribe at any time directly from any email sent.

What are your rights?

Every individual has the right to see, amend, delete or have a copy, of data held that can identify you. You do not need to give a reason to see your data.

If you want to access your data you must make a subject access request in writing to together@wegetit.org.uk. We shall respond within 20 working days from the point of receiving the request and all necessary information from you. Our response will include the details of the personal data we hold on you including:

Sources from which we acquired the information
The purposes of processing the information
Persons or entities with whom we are sharing the information

You have the right, subject to exemptions, to ask to:

Have your information deleted
Have your information corrected or updated where it is no longer accurate
Ask us to stop processing information about you.
Receive a copy of your personal data, which you have provided to us, in a structured, commonly used and machine readable format and have the right to transmit that data to another controller, without hindrance from us.
Object at any time to the processing of personal data concerning you
We do not carry out any automated processing, which may lead to automated decision based on your personal data.

If you would like to invoke any of the above rights then please write to the Data Controller at together@wegetit.org.uk.

What safeguards are in place to ensure data that identifies me is secure?

We only use information that may identify you in accordance with GDPR. This requires us to process personal data only if there is a legitimate basis for doing so and that any processing must be fair and lawful.

We also ensure the information we hold is kept in secure locations, restrict access to information to authorised personnel only, protect personal and confidential information held on equipment such as laptops with encryption (which masks data so that unauthorised users cannot see or make sense of it). We ensure external data processors that support us are legally and contractually bound to operate and prove security arrangements are in place where data that could or does identify a person are processed.

We Get It is registered with the Information Commissioner’s Office (ICO) as a data controller and collects data for a variety of purposes. A copy of the registration is available through the ICO website (search by business name).

Website forms

We use electronic forms on our website making use of an available ‘forms module’ which has built-in features to help ensure privacy. We also aim to use secure forms where appropriate.

Complaints

If you have a complaint regarding the use of your personal data then please contact us by writing to the Data Controller at together@wegetit.org.uk and we will do our best to help you.

If your complaint is not resolved to your satisfaction and you wish to make a formal complaint to the Information Commissioner’s Office (ICO), you can contact them on 01625 545745 or 0303 1231113.

COOKIES POLICY

Cookies are small text files that are placed on your computer by websites that you visit. They are widely used to make websites work, or work more efficiently, as well as to provide information to the owners of the site. The table below explains the cookies we use through the website provider - Squarespace and why.

In compliance with EU legislation, the following table lists the use of Functional and Required cookies used on this web site:

Cookie Name Crumb Duration Session

Purpose Prevents cross-site request forgery (CSRF). CSRF is an attack vector that tricks a browser into taking unwanted action in an application when someone’s logged in.

Cookie Name RecentRedirect Duration 30 minutes

Purpose Prevents redirect loops if a site has custom URL redirects. Redirect loops are bad for SEO.

Cookie Name CART Duration 2 weeks

Purpose Shows when a visitor adds a product to their cart.

Cookie Name hasCart Duration 2 weeks

Purpose Tells Squarespace that the visitor has a cart.

Cookie Name Locked Duration Session

Purpose Prevents the password-protected screen from displaying if a visitor enters the correct site-wide password.

Cookie Name SiteUserInfo Duration 3 years

Purpose Identifies a visitor who logs into a customer account.

Cookie Name SiteUserSecureAuthToken Duration 3 years

Purpose Authenticates a visitor who logs into a customer account.

Cookie Name Commerce-checkout-state Duration Session

Purpose Stores state of checkout while the visitor is completing their order in PayPal.

Cookie Name squarespace-popup-overlay Duration Persistent

Purpose Prevents the Promotional Pop-Up from displaying if a visitor dismisses it.

Cookie Name squarespace-announcement-bar Duration Persistent

Purpose Prevents the Announcement Bar from displaying if a visitor dismisses it

Cookie Name Test Duration Session

Purpose Investigates if the browser supports cookies and prevents errors.

In compliance with EU legislation, the following table lists the use of Analytics and Performance cookies used on this web site:

Cookie Name ss_cid Duration 2 years